Shipping policy
General Information
- Order Processing Time: All orders are processed within 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates and Delivery Estimates
- Shipping Charges: Shipping charges for your order will be calculated and displayed at checkout.
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Estimated Delivery Time: Delivery times vary based on your location and shipping method selected at checkout. Typical delivery times are as follows:
- Standard Shipping: 10 to 15 business days
Shipping Options
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Domestic Shipping: We offer various shipping options within India.
Order Tracking
- Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your package using the link provided in the email.
Delays and Issues
- Shipping Delays: Delivery delays can occasionally occur due to unforeseen circumstances such as severe weather, natural disasters, or carrier issues. We will notify you as soon as we become aware of any delays.
- Lost or Damaged Packages: If your package is lost or damaged in transit, please contact us at torqueveda@gmail.com within 5 days of the estimated delivery date. We will work with the carrier to resolve the issue as quickly as possible.